Topic:

Making the most of AccuRIP Software.

AccuRIP is a driver-based RIP solution which means your output experience will be much easier than with other RIPs.

From FREE trials and support to a user-friendly installation (Auto Wizard) with a quick setup (written in an easy to understand way) every user will find AccuRIP to be one of the easiest parts of their day.

As artists and screen-printers you are expected to understand operating systems and several deep graphic software programs. AccuRIP is absolutely the simplest of the bunch, yet will perform a great service for you.

Tips:

LATEST VERSION:

1. Always install the latest version which is on our website and ready for download. This will ensure operating system compatibility with the AccuRIP Installer.

www.softwareforscreenprinters.com/downloads

USER MANUAL:

2. Read the concise manual which was installed in your Applications/ Program File folder along with your AccuRIP Software and tech documents. As simple as AccuRIP is you will benefit from this quick and easy read. You don't want to miss information about key features such as Auto Nesting / N-UP printing. You can also download the manual here.

NETWORKING:

3. You can Network AccuRIP (share the driver with all your users on your LAN). This knowledgebase includes the simple setup PDFs. Simply Search "multiple", "Networking" or ACC-0199.

SERIAL NUMBERS

4. AccuRIP Serial Numbers are good for ONE Installation. Registration of the Serial Number requires Internet access - even if it connected to the internet just for the few seconds it takes to register. From the computer hosting AccuRIP (the computer connected directly to the printer) you can share the AccuRIP driver as noted just above. If you have multiple printers you can switch back and forth to the DRIVER you need. If this is a frequent occurence we strongly suggest getting a second license (Serial Number). You would then need to use the additional Serial Number on a different host computer. One computer can not host two or more Serial Numbers.

TRANSFERRING YOUR LICENSE:

5. The AccuRIP license is transferrable (Internet connection is required). On the unique occasion when you have to move your AccuRIP license to another computer, you do this by going to the ACTIVATION Menu or TRANSFER Menu (depending on the AccuRIP version you have installed) of AccuRIP and choose Transfer Activation. After the message indicating the transfer was successful, you can install AccuRIP and use the same Serial Number again. You need to wait 20 minutes after transferring it off the computer. Our server needs the time to complete the task. Too many transfers will appear as suspicious activity and may require the assistance of tech support. Don't be caught without AccuRIP - frequent transfer indicates a need for an additional AccuRIP License.

USING ACCURIP:

FREE SUPPORT:

7. Technical support is FREE and very well managed. Please use the Rapid Response System so a TICKET is sent to our tech team. First response (typically via email) with follow-ups by phone, email or VNC Remote Support depending upon the particular issue. Most issues are very, very easy resolves and a quick tech note is all the user needs. Written information provided intially is ALWAYS better than a phone call for the reason of comprehension and accuracy and the ability for the user to refer back to it. Step-by-step computer instructions demand accuracy. Remote tech support is available when the technicians determine it will speed the resolve for the end-user. Enjoy the Knowledgebase - it contains much more than just technical data. This information was compiled by the best minds in the industry, artists and engineers.

Technical support does not include lessons on the use of graphics programs such as Illustrator, Photoshop, DRAW, etc. Users with operating system issues and errors will need to address these issues first before requesting support on AccuRIP. A technician will be able to advise you if your issue is related to your OS, administartion rights and privileges or your graphics program. Our technicians are veterans of the industry and well equipped to advise and assist.

8. TIPS:

When you have a technical issue or an issue printing through AccuRIP DO NOT deinstall and reinstall the software. You should simply install the latest version (over the previous installation) which is available free for download from the web site. The connection path between AccuRIP and the Epson is simple to make but needs to be preoperly setup. Updating to the latest version, Rebuilding your AccuRIP to Epson Driver and Restarting (rebooting) your computer will be the fix for most users. It is suggested that you also utilize the Knowledgebase for assistance. It is the very same Knowledgebase our technicians use to assist you.

AccuRIP has been the source for file output to Epsons since 2005 and is a solid, stable, well engineered software. Trust that AccuRIP will be a reliable tool in your art and pre-press department. The staff at Freehand Graphics are behind you 100%. Enjoy prompt and courteous support - we ask that you greet our staff in acourteous manner as well.

9. CONSUMABLES:

The quality of the output results relies on the quality of the film and ink used during output. Use waterproof film that is manufactured for dye or pigment ink. Our All Black Ink System is a dye based solution, for example. The RIP will deliver sharp and accurate results. Make sure you allow for the best results by using quality consumables.

WE WISH YOU GREAT BUSINESS SUCCESS and are happy to be a part of that success.

Any document, pdf or link mentioned in this article can be located in the Document Library.

Need Help? Contact a technician by clicking on the "Need Help?" button in the navigation bar at the left.