How to Use the search option.<br /><br /> 1. You can search the knowledgebase by topic (i.e. AccuRIP, Separation Studio)<br /> an locate an Article or Articles that relate to your question or issue.<br />Click on the Article(s) to read.<br /><br /> 2. You can search using the provided “Key Word Search” field.<br />Type in the blank field any on-screen message, specific error code,<br /> or descriptive word or phrase.<br /> <br /> The Knowledgebase filter will provide you with one or more articles that match.

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  • Open user needs will be sent to the tech team who are happy to help. Technicians Available (M-F, 8am-6pm EST)

Get back to work. Stay productive during- and after-hours. The top user requests/support questions are here to help you now!

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Top user support questions. Click one check box:

Computer crash / reformat

accuRip
spss

Transferring / moving software

accuRip
spss

Ripcore

accuRip

Files don't print thru AccuRIP

accuRip

General questions/needs/issues

General

 

24/7 online access to the same valuable info our techs use to help you is here: Knowledgebase • Video Café